Skip to main content

Terms

Terms and Conditions

Last updated: 5 November 2026

These Terms and Conditions apply to your use of the Core List website and to all databases, contact lists, digital files, samples and other products supplied by Core List Pty Ltd (ABN 76 164 573 040) ("Core List", "we", "us" or "our").

By purchasing, downloading, accessing or using a Core List product, you agree to these Terms and Conditions.

If you are purchasing on behalf of a company, organisation or other legal entity, you confirm that you have authority to bind that entity to these Terms.

1. Our products

Core List supplies business databases and related digital information products.

Depending on the product, a database may contain information including:

  • business names

  • business addresses

  • telephone numbers

  • email addresses

  • websites

  • business categories

  • licences or registrations

  • Australian Business Numbers

  • business group or banner information

  • publicly available business or professional contact information

  • other information described on the relevant product page.

Each database is supplied substantially as described on its product page at the time of purchase.

2. Nature and sources of the data

Core List compiles, organises, verifies, cleans and enriches business information from a range of sources which may include:

  • government and regulatory registers

  • licensing registers

  • the Australian Business Register

  • business and organisation websites

  • publicly accessible business pages

  • professional and industry sources

  • publicly available directories

  • commercial or third-party research sources.

Information may be combined, standardised, de-duplicated, matched or supplemented from multiple sources.

Although we take reasonable steps to produce accurate and useful databases, business information changes continuously. Businesses may close, relocate, change ownership, change telephone numbers or email addresses, or alter other details after a database has been compiled.

Accordingly, no database can be guaranteed to be completely accurate, complete or current at all times.

Where a product states an update or compilation date, the database should be regarded as a snapshot of information compiled or reviewed around that date.

3. Licence granted to the purchaser

When you purchase a Core List database, you receive a non-exclusive, non-transferable licence to use that database within the legal entity that purchased it.

You may use the database for legitimate internal business purposes including:

  • sales prospecting

  • business development

  • market research

  • territory planning

  • business analysis

  • direct marketing where lawful

  • CRM enrichment

  • other internal commercial purposes.

The purchase is a licence to use the supplied database. It is not a transfer or sale of ownership of the Core List database compilation, structure, formatting, enrichment or other proprietary work product.

4. Users within your organisation

A purchased database may be used by employees, officers and contractors working for the purchasing legal entity where their use is solely for that entity's internal business purposes.

You must take reasonable steps to ensure that anyone given access to the database complies with these Terms.

A contractor or service provider may only receive access where:

  • access is necessary to perform services for you;

  • the data is used solely on your behalf;

  • the contractor is not permitted to retain, reuse, sell or disclose the database for any other purpose; and

  • you remain responsible for their use of the database.

5. No resale, redistribution or sharing

You must not sell, resell, licence, sublicense, publish, distribute, provide, transfer or otherwise make a Core List database, or a substantial part of it, available to another person or organisation.

Without our prior written permission, you must not:

  • resell any Core List database;

  • incorporate our database into a database or product offered to third parties;

  • provide copies to customers, related companies or unrelated businesses;

  • upload the database to a public or shared data repository;

  • publish the database online;

  • operate a directory using our supplied database;

  • offer access to the data through an application, API, SaaS product or search tool;

  • use the database to create a competing contact-list or business-data product;

  • use the database to train or populate a product or service that makes the underlying records available to third parties;

  • upload substantial portions of the database to public or shared artificial-intelligence systems where the data may be retained, reused or made available to others.

A licence purchased by one legal entity does not automatically permit use by another company in the same corporate group.

Please contact support@corelist.com.au if you require a group, redistribution, data-integration or other expanded licence.

6. Samples

Free samples remain subject to these Terms.

Samples are supplied to allow prospective customers to inspect the format and general nature of the product.

Samples must not be resold, republished, compiled into another commercial database or redistributed.

7. Intellectual property and proprietary rights

Core List retains its rights in the selection, compilation, organisation, cleaning, categorisation, matching, enrichment, structure, presentation and formatting of its databases and other original materials.

Nothing in these Terms claims ownership over facts or information where such ownership does not exist under applicable law.

However, your contractual right to use the database supplied by Core List as a compilation is limited by the licence contained in these Terms.

The Core List name, branding, website content, graphics and original written materials must not be copied or used without permission except as permitted by law.

8. Buyer responsible for lawful use

Purchasing a Core List database does not constitute permission or consent from any person contained in the database to receive marketing or other communications.

You are solely responsible for deciding whether and how you may lawfully contact any person or business.

You must comply with all laws applicable to your use of the data, which may include:

  • the Spam Act 2003 (Cth)

  • the Privacy Act 1988 (Cth)

  • the Australian Privacy Principles where applicable

  • the Do Not Call Register Act 2006 (Cth)

  • telemarketing industry standards

  • consumer protection laws

  • any equivalent state, territory or overseas laws applicable to your activities.

In particular, the publication or availability of an email address or telephone number does not by itself necessarily give you permission to send marketing communications.

For Australian commercial electronic messages, the sender is responsible for establishing the required consent and complying with sender-identification and unsubscribe requirements. ACMA specifically warns that businesses using purchased lists remain responsible for complying with the Spam Act.

You must make your own assessment of your legal obligations before conducting a campaign.

9. International use

Our databases may be purchased or accessed from outside Australia.

If you use Core List data in another country, you are responsible for ensuring that your collection, storage, use and communication practices comply with the laws of that jurisdiction.

Core List does not warrant that a use permitted under Australian law is permitted in another country.

10. Accuracy and availability

We take reasonable steps to provide useful and appropriately described products.

However, unless expressly stated otherwise, we do not guarantee:

  • that every relevant business is included;

  • that every record contains every field;

  • that every email or telephone number remains active;

  • that all information remains unchanged after the stated update date;

  • that every email will be delivered;

  • that every telephone number will connect;

  • that a particular marketing campaign will produce any particular result;

  • that the database will be suitable for a particular campaign or business purpose.

Coverage statistics displayed on a product page relate to the particular database and version described on that page.

11. No guarantee of marketing results

Core List supplies data.

We do not guarantee sales, leads, responses, appointments, conversions, revenue or any other commercial outcome resulting from use of a database.

Marketing outcomes depend on factors outside our control, including the purchaser's offer, targeting, communications, reputation, compliance, timing and market conditions.

12. Prices and payment

Prices are displayed on the applicable product page and at checkout.

Payment must be made through the payment methods offered at checkout.

Unless otherwise stated, purchase of a database is a one-time purchase and does not include future versions or updates.

Any applicable taxes will be dealt with as shown at checkout or on the relevant invoice.

13. Digital delivery

Our databases are digital products and are generally made available for download after successful payment.

You are responsible for downloading and securely storing your purchased file.

If you experience a technical problem downloading a purchased product, contact support@corelist.com.au and we will take reasonable steps to provide access to the purchased file.

14. Refunds and Australian Consumer Law

Because Core List databases are digital products that can generally be accessed or downloaded immediately, we do not ordinarily provide refunds for change of mind after the product has been supplied.

However, nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

If a supplied file is corrupted, materially different from its description, cannot be accessed, or you believe there is another problem with your purchase, contact:

support@corelist.com.au

We will assess the issue and provide any remedy required by applicable law.

15. Misuse of the database

If we reasonably believe that a purchaser has:

  • resold or redistributed a Core List database;

  • made the database available to unauthorised third parties;

  • used the database to operate a competing data product;

  • materially breached the licence restrictions in these Terms; or

  • used our services for unlawful activity,

we may suspend further access to downloads or services associated with that purchase while the matter is investigated.

Nothing in this clause prevents Core List from exercising any legal rights or remedies available for breach of contract, infringement or misuse.

The restrictions concerning resale, redistribution, intellectual property and permitted use continue after download or termination of access.

16. Indemnity for purchaser misuse

To the extent permitted by law, you are responsible for loss, liability, damage, cost or expense reasonably incurred by Core List as a direct result of:

  • your unlawful use of a database;

  • your unauthorised resale or redistribution of a database;

  • marketing communications sent by you in breach of applicable law; or

  • a material breach by you of the licence restrictions in these Terms.

This clause does not apply to the extent that the loss was caused by Core List's own unlawful conduct, negligence or breach of an obligation that cannot legally be excluded.

17. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the maximum extent permitted by law, Core List is not liable for indirect, special or consequential loss arising from use of a database, including loss of profits, loss of opportunity or loss resulting from a purchaser's marketing campaign.

Where liability can lawfully be limited, Core List's aggregate liability relating to a particular purchased database will not exceed the amount paid for that database.

This clause is subject to any rights or remedies that cannot be excluded or limited under the Australian Consumer Law or other applicable legislation.

18. Privacy

Our collection and handling of personal information is described in our Privacy Policy, which forms part of these Terms.

Purchasers must separately comply with their own privacy obligations when handling information obtained from Core List.

19. Website use

You must not:

  • interfere with the operation or security of our website;

  • attempt unauthorised access to our systems;

  • scrape or systematically extract website content or product data without permission;

  • reproduce substantial website content for commercial use;

  • impersonate another person;

  • use the website for unlawful or fraudulent activity.

We may take reasonable measures to protect our website and services from misuse.

20. Third-party services and links

Our website may use or link to third-party services including payment processors, ecommerce platforms and external websites.

We are not responsible for the operation, availability or content of unrelated third-party websites or services except to the extent required by law.

21. Changes to products and these Terms

We may update products, pricing, website functionality and these Terms from time to time.

The Terms applying to a purchase are generally the Terms in effect when that purchase is made, except where a change is required by law or is agreed between the parties.

Changes to these Terms will be published on our website with an updated revision date.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be read down or severed to the extent necessary, and the remaining provisions will continue to operate.

23. No waiver

If Core List does not immediately enforce a provision of these Terms, this does not constitute a waiver of that provision or any other right.

24. Entire agreement

These Terms, together with the relevant product description, checkout information and Privacy Policy, constitute the agreement between you and Core List in relation to your purchase unless we separately agree otherwise in writing.

Where a separately negotiated written agreement expressly conflicts with these Terms, that written agreement will prevail to the extent of the inconsistency.

25. Governing law

These Terms are governed by the laws of New South Wales, Australia.

Subject to any rights that cannot lawfully be restricted, the parties submit to the jurisdiction of the courts of New South Wales and courts entitled to hear appeals from them.

26. Contact

For questions concerning these Terms, licensing, your purchase or use of Core List data, contact:

Core List Pty Ltd
ABN 76 164 573 040
Email: support@corelist.com.au

!